1. Introduction
Hazard Wise Solutions Pty Ltd (“we,” “our,” “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
2. Collection of Personal Information
We collect personal information that is necessary for us to provide our services, including:
- Contact Information: Name, address, telephone number, and email address.
- Service Details: Information related to the services we provide to you.
- Payment Information: Credit card details or bank account information for processing payments.
3. Methods of Collection
We collect personal information through:
- Direct Interactions: When you contact us via phone, email, or in person.
- Online Forms: When you submit information through our website.
- Third Parties: From publicly available sources or third parties where you have consented to the disclosure of information to us.
4. Use of Personal Information
We use your personal information to:
- Provide Services: Deliver the services you have requested.
- Communication: Contact you regarding your service requests or to provide information about our services.
- Billing: Process payments and manage accounts.
- Compliance: Comply with legal obligations and regulatory requirements.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Service Providers: Third-party providers who assist us in delivering our services.
- Legal Obligations: Government agencies, regulators, or law enforcement where required by law.
We do not disclose your personal information to overseas recipients.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures to safeguard the information we collect.
7. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if necessary. To do so, please contact us using the details provided below.
8. Complaints
If you believe we have breached the APPs, you may contact us to lodge a complaint. We will investigate your complaint and respond within a reasonable timeframe.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Hazard Wise Solutions Pty Ltd
69 Henderson Road
Sheldon QLD 4157
Email: info@hazardwise.au